Web purchase
refund policy

Online purchases of trial memberships

Level Up Fitness Club’s online purchases are collected by Level Up Fitness Club.

Level Up Fitness Club will refund any purchases made online where services were not delivered to your satisfaction, that are disputed within 30 days of initial payment online and receipt date.

To request a refund please contact us at levelupfclub@gmail.com with the subject Refund and your name. Please be sure to include contact information in your email.

Level Up Fitness Club welcomes your comments. If you would like to contact us, please email us at levelupfclub@gmail.com or call (604) 591-0186.